Wide tables on small screens
A few comparison tables, such as drive times, are wider than a phone screen and scroll sideways inside their own frame. The same information is available by phone or email in any form you need.
Northline Black Car
Accessibility Statement
We want everyone to be able to book and travel with Northline. If anything on this site prevents you from completing a task, tell us and we will help you get the information or arrange your trip another way.
Call, text or WhatsApp (516) 930-5900 contact@northlineblackcar.com Dispatch is available 24/7
How to Get Help Now
Book or Ask Another Way
If you cannot use part of this site, you can book and ask questions by phone, text or WhatsApp at (516) 930-5900, or by email at contact@northlineblackcar.com. Both routes give you the same quotes, bookings and information as the website. Tell us what stopped you, so we can fix it for the next person too.
Our Target
What We Build To
This site is built to meet WCAG 2.2 Level AA, the Web Content Accessibility Guidelines. That is our target, not a claim of full conformance. We check pages ourselves as we build them: keyboard navigation, visible focus, heading structure, text contrast, text resizing and layout on small screens. We have not commissioned an independent audit.
Known Limitations
What We Know Needs Work
Online booking
Online booking is not yet available; the booking page explains how to book by phone, text, WhatsApp, email or the contact form. When online booking is added, this statement will describe its accessibility.
Maps
The service-area map is interactive. The areas it shows are also listed in text on the same page, so you do not need to use the map to find our coverage.
Reporting a Problem
Tell Us What Went Wrong
Email contact@northlineblackcar.com or call, text or WhatsApp (516) 930-5900. Say which page, what you were trying to do, and what happened. We acknowledge accessibility reports promptly, usually within an hour through dispatch, and we tell you when we expect to have the problem fixed once we have looked into it. If you need a page’s content in another form, we can send it as plain text by email or read it to you by phone.
Traveling With Us
Accessibility in the Car
A folding manual wheelchair travels in any vehicle class at no charge, and the chauffeur stows it. Service animals travel in every class without notice or charge. Tell us about any other need when you book, and dispatch will confirm what we can arrange.
This Statement
Last Reviewed
This statement was last reviewed in September 2026. We update it when the site changes or a limitation is fixed.