Privacy Policy

Northline Transportation, Inc., doing business as Northline Black Car.

contact@northlineblackcar.com.

30 days.

Name, mobile, email, pickup and destination addresses, date and time, passenger count. To perform the trip; without it there is no booking.

Airline, flight number, tail number, terminal and arrival status. For flight tracking where flight-status data is available, so the pickup can be timed to the flight’s arrival.

Vehicle class, meeting preference, child seat, accessibility needs. To send the right vehicle and brief the chauffeur.

Your name, email address and message, whether or not the enquiry becomes a booking. To answer you.

Your card is entered on our payment provider’s secure form, online or, for bookings taken by phone, by dispatch into the same system. We do not store full card numbers. We hold transaction records, receipts and the last four digits of the card used, to charge for the trip and to answer billing questions.

Cost code, matter number, department and authorized booker, where an organization pays. For invoicing and cost allocation.

Completed trips, times, waiting time and charges. For billing, disputes and the records tax and regulatory rules require.

Texts and emails with dispatch, and notes of calls. For service delivery and complaint handling.

We use your mobile number for your bookings and trips: texts about them, one-time codes and replies to your messages, and we give it to the operator and chauffeur performing your trip (see Who It Is Shared With). Texts and WhatsApp messages are delivered for us by our messaging providers. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Reply STOP to (516) 930-5900 to stop texts, or HELP for help.

We operate no dashcams or GPS telematics of our own. Where an operator’s vehicle carries either, it is theirs and governed by their policy.

We use no third-party analytics and this site sets no cookies of its own. See section 8.

Directly, when booking by web, phone or text, or through the contact form.

An assistant, a colleague, a family member or a hotel concierge. We may hold your details without having heard from you.

Where an organization pays: traveler details and cost codes.

Public and commercial flight-status data matched to the flight number you gave us.

Northline arranges trips that are performed by licensed operators. The operator receives only what is needed to perform the trip: the passenger’s name and mobile, the pickup and destination, the time, and the flight number if you gave one. Not your card details, not your email, and not your trip history.

Name, mobile, addresses, flight details and preferences, to perform the trip. Chauffeurs do not have access to our customer records.

Booking, trip and customer records are held in the booking and dispatch software we use, provided by a specialist vendor, under its security terms.

Card and transaction data, on its own systems, to process payment.

Contact-form enquiries are stored on our hosting provider’s systems and delivered to us by our email service, to answer you.

Your mobile number and the texts and WhatsApp messages we exchange with you, to deliver them. Not for marketing.

Where an organization pays, its invoice shows the date, route, traveler and cost code of each trip.

Trip records where legally required: regulatory record-keeping, lawful requests and tax.

Nothing. Trip data is not sold and is not shared for cross-context behavioral advertising.

As long as tax and regulatory record-keeping rules require, and communications attached to a booking for the same period.

Kept with the trip records above.

Kept only for as long as we need to answer you and to keep a record of the enquiry, then deleted.

Not held by us. Held by our payment provider under its terms.

Not applicable. We hold no marketing list.

contact@northlineblackcar.com, answered within 30 days.

Same route. Address corrections are worth making; they affect where a car goes.

Same route, subject to records we are legally required to retain.

We send no marketing messages and hold no marketing list, so there is nothing to opt out of.

Texts cover only your bookings and trips, one-time codes and replies to your messages. Reply STOP to (516) 930-5900 to stop them, START to start them again, or HELP for help. We send no marketing texts. Msg & data rates may apply.

Not applicable. We do not sell trip data or share it for cross-context behavioral advertising.